How To Transfer Your Contacts To Your New Smartphone

by Scott Lewis on June 10, 2013

Why This is Wirefly BUZZworthy

Transferring all of your contacts to your new phone one-by-one is frustrating and takes some of the fun out of getting a new smartphone.  Wirefly Mobile Backup is a free service that transfers all of your old phone contacts to your new smartphone.  After your contacts are transferred to your new smartphone, you can feel safe knowing that your contacts are archived on Wirefly's secure servers.  You can access all of your stored information at any time by logging in to Wirefly Mobile Backup site.  Having an archived backup is a very useful in the event your phone is lost or stolen.  Your backed-up information from Wirefly Mobile Backup can be downloaded on to your replacement phone in only a few minutes.

What You Need to Know Before You Start

  • Your original phone needs a full charge and a cellular connection to start the backup process of uploading to the cloud
  • Your new phone needs a full charge and a cellular connection to register to download from the cloud
  • This is a good time to go through your contact list and remove any duplicate contacts or those you don't want transferred.

Let's Get Started

Wirefly Mobile Backup site

Set Up Your Account

Log on to Wirefly Mobile Backup to set up your free account.  You will be asked to enter your name, email address, and your phone model and carrier.

Enter Information at Wirefly Mobile Backup site

Receive Your Pin

Once you have submitted your information, you will receive a text message with your Wirefly Mobile Backup pin number to enter in to the mobile application on your phone.  This is why the backup needs to be done before your old phone loses cellular network connectivity to ensure you receive the text message.

Wirefly Mobile Backup | Android | App | Google Play

Download Wirefly Mobile Backup App

To find the Wirefly Mobile Backup app, follow the link in the text message you recieved with your Wirefly Mobile Backup pin number.  Now select download to install it on your smartphone.

Mobile Backup on Samsung Galaxy S III for T-Mobile

Start The Backup

Once you have downloaded the app to your smartphone, open the Wirefly Mobile Backup application to start the backup process which involves uploading your information to our secure servers. We reccomend plugging in your phone and have a good cellular or Wi-Fi connection to decrease backup time.

Backup Other Media with Wirefly Mobile Backup


Contact Backup Complete

Once you have completed backing up your contacts, you will be asked if you would like to protect or move pictures, music, and videos with Wirefly Mobile Backup.  Remember, when you sign up for Wirefly Mobile Backup you receive 2GB of free backup storage space to use for your pictures, contacts, videos, and music.  Due to some limitations with iTunes, you will not be able to backup your music on an Apple device.

Mobile Backup app on Google Nexus 4 for T-Mobile

Time To Activate Your New Smartphone

Now that you have backed-up your contacts with the Wirefly Mobile Backup, you can now activate your new smartphone.  Once your phone has a connection to a cellular network you can proceed to the next step to download your files to your new smartphone.

Adding Your New Phone

Move Your Files To Your New Phone

Now that you're ready to add yourold files to your new phone, you will need to log back on to your computer to add the new smartphone to your portfolio of registered phones.  About halfway down on your computer monitor, you will see a place to "add device".  You want to click on that to add your new smartphone to your backup account.  You will now see a pop-up window asking a question.  You want to check the option that says "Transfer data from an existing phone in my account to a new phone".  

Enter Phone Information

New Phone Information

This is where you will enter in the information about your new phone, including make and model number.  A quick reminder, after this step it is imperative that your new phone have a connection to a cellular network.  You need to be able to receive the Wirefly Mobile Backup text message with your log in pin number for your new phone.

Enter Pin Number

Uploading Your Contacts

After you enter in your new phone's information, you will receive a text message with a pin number to log that phone in to your Wirefly Mobile Backup account.  This is part of the verification process that keeps your information safe and secure.

Transfer Completed

Transfer Complete

After the transfer, you will receive a message that says "Contacts Recovered".  Now you can go in to the address book on your phone and you will see all of the contacts that successfully transferred from your previous phone.  They might be sorted a little different than on your last phone, but you can adjust that in the settings for your contacts list.


Transferring your contacts to your new smartphone will help you enjoy it by making the transition more seamless.  Wirefly Mobile Backup is an easy-to-use, secure way to transfer your contacts, pictures, music, and movies to your new smartphone.  

If you run into any issues while transferring your contacts or if you just have a question, you can contact Wirefly Mobile Backup at (877) 394-3230 or by email at